IDC 2024

Analyst Report

IDC MarketScape Recognizes Help AG as a MDR Leader

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IDC MarketScape: MDR
2024 Vendor Assessment Middle East

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.

Help AG Named a Leader in IDC MarketScape: Middle East Managed Detection and Response (MDR) Vendor Assessment 2024

Help AG has been recognized as a Leader in the 2024 IDC MarketScape for Managed Detection and Response (MDR) services in the Middle East. According to the report, “Help AG’s scale and significant business presence in the region allows it to make strategic investments that benefit its clients, such as investments in dedicated threat intelligence teams, content engineering teams, and technology and platform teams. By onboarding Help AG’s MDR service, customers gain access to a comprehensive suite of MDR tools, advanced threat intelligence, and a dynamic threat repository.”

Access the report to discover:

  • Why Help AG was named a Leader
  • Breadth and depth of the MDR  market in the region
  • IDC MarketScape’s advice for technology buyers when selecting an MDR provider

IDC MarketScape: Middle East Managed Detection and Response Vendor Assessment 2024 doc #META52536124e, September 2024  

About the IDC MarketScape Study

The IDC MarketScape study is a comprehensive vendor assessment that evaluates emerging Managed Detection and Response (MDR) service providers across the Middle East. For the 2024 edition, IDC analyzed a wide range of MDR vendors, focusing on their current capabilities and future strategies to deliver advanced cybersecurity solutions. The study takes into account each provider’s integration of advanced technologies, incident response capabilities, regional expertise, and customer support. Additionally, IDC interviewed customers to gain insights into real-world performance and service quality. The IDC MarketScape model offers an in-depth evaluation of MDR providers, helping organizations make informed decisions when selecting partners to enhance their cybersecurity posture. The 2024 report highlights the increasing demand for MDR services in the Middle East, driven by a rise in cyber threats and the need for compliance with stringent regulatory requirements.

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