Technical Services

Technical Services
Product Enhancement
Application Code Review

Help AG application code review allows customers to get a security audit in the source code they have developed when creating in-house developed applications. Our application code review services take a practical approach to identifying source code defects from a security perspective.

 

The intention of these services is to ensure that applications are not developed with code related security issues embedded in the application, which will later lead to vulnerabilities and insecure applications. Our services include practical recommendations on how to address identified issues allowing developers to fast-track the mitigation process, hereby allowing a quicker time-to-service for new applications, while still delivering secure applications. The services can be delivered across a number of development languages such as JAVA, C, Python, Ruby on Rails etc.

 

Implementation Services

help AG Middle East employs a large team of Security Industry Experts who have a year-long experience in implementing innovative security solutions. help AG can assist in implementing solutions by the vendors, which help AG is working together with.

 

This means help AG can deliver turn-key security solutions and infrastructure projects in all phases from conceptualization to planning, implementation and operation.


With our consistent focus on achieving the highest possible technical capabilities in each of our core focus technologies we can deliver technical implementation services at the highest standard available in the industry.


With our vast experience we can assist in undertaking a full project, engage in any phase of a project or assist in controlling already implemented solutions. Any large scale project delivered is following the help AG SPIEC project management framework ensuring the timely delivery of a project and a clear impact analysis of any changes to design, scope and other changes that may surface during the life of a project.

IT Security Training

The objective of information security training is to ensure that personnel is aware of the organization’s information security policy, guidelines and procedures.


In addition, these training sessions cover issues such as definition and purpose of information security, information security threats related to usage of e-mail, Internet and corporate networks, legislation concerning information security can also be covered.

 

Training can be customized to target a number of key personnel groups in the customer environment such as Information Security Training for management, IT personnel and users.

Network Performance Assessment
Network Performance Assessment
Network Security Assessment

A Network Security Audit is an important tool for any organization in order to understand the precautions taken against the everyday security risks. Quite often many technical solutions have been deployed in order to fix a specific security problem, but due to misconfiguration or lack of understanding of the technology or the problem trying to be solved, only limited value is gained from the solution.

Through the extensive experience gained by the help AG senior technical team we can offer a holistic view of the network security implemented in an organization.

Our Network Security Assessment can be used as an important planning tool in addressing identified issues and handling security objectives at hand.

Product Enhancement

In the field of IT Security technical controls, Help AG is often faced with the issue that certain customer requirements may not be fully met by utilizing off-the-shelf IT Security Solutions. Therefore, Help AG team of skilled security consultants is  often enhancing the functionality of vendor solutions.


This could, for instance, be writing customer signatures for IPS and Antivirus for Symantec SEP, IPS signatures for IPS systems, client application enhancements for Symantec DLP and advanced website protection utilizing Ergon Airlock and the F5 BigIP Platform.


Custom functionality development is delivered as part of the Help AG consultancy services and is priced based on consumption of time.

Residential Engineer Services

Help AG residential engineering services allow customers to outsource the full or partial operations of their security infrastructure to Help AG, which will provide residential engineers handling the day-to-day operation, configuration and tuning of security platforms.

 

Hybrid models where Help AG’s helpdesk handles issue management and configuration changes  combined with onsite resources within agreed timeframes can be delivered if required.

 

Transitional Services
Transitional Services
Vulnerability Assessment

Vulnerability analysis externally or internally is a network security service, the objective of which is to find out possible vulnerabilities and security weaknesses in network components and to provide recommendations for actions to protect the organization network against discovered vulnerabilities and security weaknesses.

Vulnerabilities and security weaknesses are analysed by utilizing a highly effective combination of network security analysis tools, which provide extensive and up to date coverage of security checks. help AG security specialists analyse the reports and results produced by the different network security analysis tools. This is done to ensure that the given recommendations to solve security problems are suitable for the client’s network environment.

A comprehensive audit report categorizes the revealed security flaws according to their priority and provides recommendations for fixing the identified problems.

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